HP Bluetooth Stereo Headphones Preparing to Call Technical Support

Preparing to Call Technical Support

If you cannot solve a problem using the tips in this guide or the HP Support Forum, you may need to call technical support. Contact your local HP authorized dealer, reseller, or service provider for the technical support number in your area.

To receive the fastest possible solution when you call, have the following available:

■The Headphones and your Bluetooth device

■Serial numbers for both devices

■Purchase date on your invoice

■Conditions under which the problem occurred

■Error messages that might have appeared

■Hardware configuration information

■Hardware and software you are using

HP iPAQ Bluetooth Stereo Headphones User’s Guide 11