Symptom

Special TrackPoint driver features not working

Click button doesn’t work

Touch pad

Call Center:

Suggestions

If installed, remove TouchPad driver support using Add/Remove Program.

In Mouse Properties, select the IBM TrackPoint driver from the track-point directory under \OmniBook\Drivers.

Repair Center: Likely Causes

Keyboard assembly. Pointer-control PCA. Motherboard.

Top case. Pointer-control PCA. Motherboard.

Repair Center: Comments

General problems

Special TouchPad driver features not working

Click button doesn’t work

Audio

Check settings in Control Panel.

Check pointing stick settings in Control Panel. The IBM TrackPoint driver can redefine touch pad operation.

Check that the touch pad is not disabled in BIOS Setup.

If installed, remove IBM TrackPoint support using Add/Remove Program, then in Mouse Properties, select the standard PS/2 mouse.

Disable the pointing stick in BIOS Setup.

Run Setup.exe from the touch-pad subdirectory under \Omnibook\Drivers.

Touch-pad PCA. Top case. Pointer-control PCA. Motherboard.

Touch-pad PCA. Top case. Pointer-control PCA. Motherboard.

Top case. Pointer-control PCA. Motherboard.

Sound does not play

Sound does not record

Check settings in BIOS Setup.

Increase sound volume (volume knob and software controls).

Check whether mute is active (software controls).

Check for sound resource conflicts.

Check settings in BIOS Setup.

Check software controls for microphone—it should not be muted in recording panel.

Note: The microphone should normally be muted in the master output panel.

Audio PCA.

Top case (speakers). Motherboard.

Icon PCA (mic).

Audio PCA.

Motherboard.

Check operation using headphones or external speakers.

Check operation using external microphone.

3-8

Troubleshooting and Diagnostics

HP OmniBook 7100