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HP c-Class manual Réparation par le client CSR

Models: c-Class

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providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

•Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

•Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).

Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:

Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

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HP c-Class manual Réparation par le client CSR
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c-Class specifications

The HP c-Class is a series of high-performance blade servers designed to optimize space and improve data center efficiency. These compact systems exemplify HP's commitment to delivering powerful computing solutions that are both scalable and manageable. The c-Class offers an array of features, technologies, and characteristics that cater to diverse business needs, ensuring organizations can keep up with the demands of modern computing environments.

At the heart of the HP c-Class architecture is its innovative blade technology, enabling multiple server blades to reside within a single enclosure. This not only conserves physical space in the data center but also reduces energy consumption, ultimately lowering operational costs. The c-Class enclosure supports a variety of HP server blades, which can be tailored to meet specific workload requirements.

One of the standout features of the HP c-Class is its high-density design, allowing organizations to run numerous processors and substantial memory within a compact footprint. The system supports the latest Intel and AMD processors, offering exceptional processing capabilities. With a modular design, businesses can easily scale up resources by adding more blades as demand increases.

In terms of connectivity, the HP c-Class integrates advanced networking options. It includes embedded Ethernet and Fibre Channel switches, facilitating seamless data transfer and communications while ensuring minimal latency. The built-in redundancy features enhance reliability, making it a robust solution for critical applications.

Power and thermal management are key characteristics of the HP c-Class, with Energy Star compliance underscoring its efficiency. Intelligent power management tools allow for real-time monitoring and optimization, further contributing to reduced energy costs.

HP's Integrated Lights-Out (iLO) technology is another significant advantage. This tool provides remote management capabilities, giving IT personnel the ability to monitor the health and performance of the server blades from anywhere. The iLO feature simplifies troubleshooting and enhances system uptime.

Security features are also woven into the fabric of the HP c-Class. With options for advanced authentication and secure boot processes, organizations can protect their critical data and maintain compliance with local regulations.

In summary, the HP c-Class blade server series delivers a compelling combination of high performance, scalability, and manageability. Its advanced technologies cater to a wide range of applications, making it an ideal choice for businesses seeking to enhance their IT infrastructure while keeping costs in check. The c-Class is not just a product; it represents a strategic approach to efficient, high-capacity computing.