Cisco Systems 1.0 (1) manual How to Use the Select System Screen, To Select the Current System

How to Use the Select System Screen

Use the Select System screen to:

•Select the Support Tools node you want to work with

•Add a node to the system list

You must select a system before you can interact with it through utilities in the Support Tools Dashboard.

To open the Select System Screen, from the Dashboard menu, select Select System.

To Select the Current System

Selecting a system specifies the Support Tools node you want to work with. You must select a system before you can interact with it through the Support Tools Dashboard. This is required even to use utilities that connect to multiple systems, such as registry compare.

To select the current system:

1.To select a system from the existing System list, click the Select System radio button, and then highlight the system you want, OR...

To select a system not on the System list, click the Enter System Name radio button, and then enter the DNS entry or IP address for that node. Optionally, to also add this node to the System list, check Add To List Of Systems.

2.Click Select System. The node is thereafter displayed as the current system at the top of each Dashboard Screen. Also indicated are the ICM product type(s) installed on the system. Can include:

ƒICM (AWs, PGs, Call Routers, and Loggers)

ƒCall Manager (CCM)

ƒCollaboration Server (CCS)

ƒCTIOS

ƒE-Mail Manager (CEM)

ƒMedia Blender (CMB)

Note: If the system you attempt to select is not available, an error message

displays. Check that: the node's DNS or IP address was entered correctly; the

Cisco Support Tools 1.0 User Guide How to Use the Select System Screen 76