Cisco Support Tools 1.0 User Guide About Support Tools Security 26
About Support Tools Security
Support Tools operates with the following security restrictions:
A. Access to Support Tools is limited to the local network. Remote access via the
Internet is not supported. Users must authenticate against the network in order
to use Support Tools.
B. Users must login to the Support Tools Dashboard using their network ID and
password, or the ID and password of a valid network account. If desired, you can
configure the Support Tools Login page to use SSL so that user passwords are
encrypted when they are sent to the server.
C. Within the Support Tools Dashboard, access to specific utilities is determined by
Windows User Group membership. Only members of the user group designated
as the Support Tools privileged group can use utilities capable of system
modification from the Dashboard. Non-privileged users are limited to information
gathering functionality only. Note that Support Tools utilities used outside of the
Dashboard environment (namely, via command-line) do not impose these levels
of privilege.
The use of Support Tools utilities outside of the Dashboard environment
(accessed via a command line on a node) is not controlled by a login/password.
System administrators can use Windows NTFS directory privileges to limit this
method of access to specific users or groups.
See Also
For related information, see:
About Support Tools Components
About the Support Tools Dashboard
How to Create Support Tools User Groups
How to Configure the Dashboard Login for SSL