Cisco Support Tools 1.0 User Guide How to Use the Log Groups Screen 112
To Edit a Log Group Definition
Once created, log groups do not update automatically to reflect subsequent changes
made to products installed on the systems they include; If and when these changes
occur, you must edit the group to correct its definition. Failure to do this will prevent
the successful log collection using that group.
To edit a log group's definition:
1. Check the group's Select check box.
2. Click the Edit button.
3. Select the Cisco product(s) whose logs will be collected by this group. You can
collect logs for:
ICM (AWs, PGs, Call Routers, and Loggers)
Call Manager
Collaboration Server
E-Mail Manager
Media Blender
4. Click Next. All nodes defined on the Support Tools system list that belong to the
selected products are listed.
5. Select the system(s) whose logs you want to collect.
6. Click Next.
7. Optionally, edit the description for the log group.
8. If the product you selected is:
ICM, you must indicate which ICM system processes you want to collect logs for.
For each ICM system, the screen lists:
System: The ICM system name
Customer: The ICM customer instance(s) on the system
Node: The ICM node ID (for example, pg1a, pg1b, router a, router b)
Process: The process(es) on that node for which logs can be collected.
CCM, you must indicate which CCM system processes you want to collect logs for.
For each CCM system the screen displays:
System: The CCM system name.