To Edit a Log Group Definition

Once created, log groups do not update automatically to reflect subsequent changes made to products installed on the systems they include; If and when these changes occur, you must edit the group to correct its definition. Failure to do this will prevent the successful log collection using that group.

To edit a log group's definition:

1.Check the group's Select check box.

2.Click the Edit button.

3.Select the Cisco product(s) whose logs will be collected by this group. You can collect logs for:

ƒICM (AWs, PGs, Call Routers, and Loggers)

ƒCall Manager

ƒCollaboration Server

ƒE-Mail Manager

ƒMedia Blender

4.Click Next. All nodes defined on the Support Tools system list that belong to the selected products are listed.

5.Select the system(s) whose logs you want to collect.

6.Click Next.

7.Optionally, edit the description for the log group.

8.If the product you selected is:

ICM, you must indicate which ICM system processes you want to collect logs for. For each ICM system, the screen lists:

ƒSystem: The ICM system name

ƒCustomer: The ICM customer instance(s) on the system

ƒNode: The ICM node ID (for example, pg1a, pg1b, router a, router b)

ƒProcess: The process(es) on that node for which logs can be collected.

CCM, you must indicate which CCM system processes you want to collect logs for. For each CCM system the screen displays:

ƒSystem: The CCM system name.

Cisco Support Tools 1.0 User Guide

How to Use the Log Groups Screen 112

Page 112
Image 112
Cisco Systems 1.0 (1) manual To Edit a Log Group Definition