Cisco Support Tools 1.0 User Guide About Using Cisco Web Utilities from a Command Line 119
About Using Cisco Web Utilities from a Command Line While primarily designed for use through the Dashboard, Cisco Web Utilities can also
be run from a command line on any Support Tools node. This can be useful when
access to the Support Tools Server/Dashboard is not available due to a down
machine or connection.
The same functionality available in the Dashboard versions of these utilities is
available in their command line counterparts. As GUIs are generally easier to learn, it
is a good idea to familiarize yourself with these tools in the Dashboard before
attempting to use them from a command line.
Web Utilities Location
Cisco Web utilities are installed and can be run from any Support Tools node. Their
default location (modifiable during installation) is: c:\cisco\ccbu\supporttools.
Command-Line Mode vs Interactive Mode
When run from a command line, Cisco Web utilities can be run in either command-
line mode or interactive mode:
• In command-line mode, you enter the command invoking the utility, along with
specific arguments, on a single line. After the command executes the utility
automatically shuts down.
Example: c:\cisco\ccbu\supporttools> interrogate /system logger_a
/query
• In interactive mode, you enter the command invoking the utility on a separate
command line. After that, you can enter as many successive commands as
desired. The utility does not terminate until you explicitly quit.
c:\cisco\ccbu\supporttools> interrogate
> system logger_a
> query
> quit
Note: The Log Group and Log Collection utilities are only available in interactive
mode; they cannot be used in command-line mode.