About Using Cisco Web Utilities from a Command Line

While primarily designed for use through the Dashboard, Cisco Web Utilities can also be run from a command line on any Support Tools node. This can be useful when access to the Support Tools Server/Dashboard is not available due to a down machine or connection.

The same functionality available in the Dashboard versions of these utilities is available in their command line counterparts. As GUIs are generally easier to learn, it is a good idea to familiarize yourself with these tools in the Dashboard before attempting to use them from a command line.

Web Utilities Location

Cisco Web utilities are installed and can be run from any Support Tools node. Their default location (modifiable during installation) is: c:\cisco\ccbu\supporttools.

Command-Line Mode vs Interactive Mode

When run from a command line, Cisco Web utilities can be run in either command- line mode or interactive mode:

In command-line mode, you enter the command invoking the utility, along with specific arguments, on a single line. After the command executes the utility automatically shuts down.

Example: c:\cisco\ccbu\supporttools> interrogate /system logger_a /query

In interactive mode, you enter the command invoking the utility on a separate command line. After that, you can enter as many successive commands as desired. The utility does not terminate until you explicitly quit.

c:\cisco\ccbu\supporttools> interrogate

>system logger_a

>query

>quit

Note: The Log Group and Log Collection utilities are only available in interactive mode; they cannot be used in command-line mode.

Cisco Support Tools 1.0 User Guide

About Using Cisco Web Utilities from a Command Line 119

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Cisco Systems 1.0 (1) manual About Using Cisco Web Utilities from a Command Line, Web Utilities Location