Cisco Systems 1.0 (1) manual To Save System Information to a File, Third-Party Information

Third-Party Information

Field:

SQL Server

Internet Information Server (IIS)

ODBC Drivers

JTAPI

Description:

ICM database information. Includes:

ySQL Service Pack Version

ySQL Config Settings

ySQL Database Memory Available

ySQL Database Memory In Use

ySQL Disk Space Used

ySQL Disk Space Free

Information on the IIS Web server. Includes:

yIIS Settings

yVersion

Information on Open Data Base Connectivity drivers utilized by various ICM components. Includes:

yODBC driver versions

yService Pack Number

yHot Fixes

Information on the Java Telephony API component of the IPCC solution. Includes:

Version

To Save System Information to a File

As desired, you can save current system information to a file in the Support Tools Repository (for example, as a backup before editing).

To save system information to a file:

1.If desired, click the Refresh button to ensure that the latest system data is displayed on the screen.

2.Click the Save button. A Save dialog box opens, displaying a default name for the file (Sysquery_<Hostname>_<Datetime>.xml).

3.Accept the default name or enter an alternate. Note that:

ƒFiles can only be saved to the Repository. Entering a path while saving has no effect.

Cisco Support Tools 1.0 User Guide How to Use the System Interrogate Screen 90