Cisco Support Tools 1.0 User Guide How to Use the Log Collections Screen 116
How to Use the Log Collections Screen
Use the Log Collections Screen to view and administer collected logs. You can:
View details of log collections
Download collected logs
Delete log collections
To open the Log Collections screen, from the Dashboard menu, select Cisco Web
Tools > Log Collector > Log Collections.

To View Details of Log Collections

The Log Collection screen automatically lists each collection currently stored in the
Support Tools repository. For each collection, the screen displays:
Name: The name of the collection.
Requested: The date/time its request was sent.
Status: The status of the collection--Ready (complete) or In Progress
(incomplete).
Size: The size of the log files retrieved by the collection.

To Download Collected Logs

Collected logs can only be viewed after downloading to your local machine; they
cannot be viewed from within Support Tools.
To download collected logs:
1. Check the Select check box for the collection whose logs you want to view. You
can only download the logs from one collection at a time. If necessary, before
proceeding, verify that the collection's status is Ready (complete).
2. Click the View button. Details of the collection, along with the individual log files
it contains, are displayed. If the log collection included a merged log, both the
individual associated log files and the merged log file are listed.
3. Check the Select check box for the logs you want to download. If you select
individual logs from a merged log collection, the merged log will automatically
download along with the individual logs you select.