Cisco Systems 1.0 (1) manual How to Use the Registry Screen, To View an ICM Registry

How to Use the Registry Screen

Use the Registry screen to:

•View the ICM Windows registry settings for the current system

•Save registry settings to a file

To open the Registry screen, from the Dashboard menu, select Cisco Web Tools > Registry.

Note: This utility is available to privileged users only. It will not appear on the Dashboard menu for non-privileged users.

To View an ICM Registry

The Registry screen automatically displays the ICM windows registry settings for the current system. Only ICM registry settings can be viewed through the screen; registry settings for other applications are not visible.

To view an ICM registry:

1.Click the Get Registry button. The Cisco branch of the current system's registry displays.

2.Expand any key branch by clicking its right arrow. View any key by clicking its name.

Note: If you suspect the system's registry settings have changed since you first connected to it, click the Refresh button to refresh the view of the current registry.

Viewing Registries for Multiple Customer Instances

For machines with multiple customer instances, the Registry screen only retrieves and displays the registry settings for one instance at a time. By default, the screen retrieves the registry for the first customer instance it encounters based on an alphabetical listing of instance names.

To retrieve the registry for a different instance:

1.In the registry tree, navigate to and expand the ICM branch. All customer instances are displayed. The currently loaded instance will display an arrow to the left of its name, indicating content.

2.Click the name of the instance whose registry you want to retrieve. A message

Cisco Support Tools 1.0 User Guide How to Use the Registry Screen 92