Cisco Support Tools 1.0 User Guide How to Use the Registry Screen 92
How to Use the Registry Screen Use the Registry screen to:
• View the ICM Windows registry settings for the current system
• Save registry settings to a file
To open the Registry screen, from the Dashboard menu, select Cisco Web Tools >
Registry.
Note: This utility is available to privileged users only. It will not appear on the
Dashboard menu for non-privileged users.
To View an ICM Registry
The Registry screen automatically displays the ICM windows registry settings for the
current system. Only ICM registry settings can be viewed through the screen;
registry settings for other applications are not visible.
To view an ICM registry:
1. Click the Get Registry button. The Cisco branch of the current system's registry
displays.
2. Expand any key branch by clicking its right arrow. View any key by clicking its
name.
Note: If you suspect the system's registry settings have changed since you first
connected to it, click the Refresh button to refresh the view of the current registry.
Viewing Registries for Multiple Customer Instances
For machines with multiple customer instances, the Registry screen only retrieves
and displays the registry settings for one instance at a time. By default, the screen
retrieves the registry for the first customer instance it encounters based on an
alphabetical listing of instance names.
To retrieve the registry for a different instance:
1. In the registry tree, navigate to and expand the ICM branch. All customer
instances are displayed. The currently loaded instance will display an arrow to the
left of its name, indicating content.
2. Click the name of the instance whose registry you want to retrieve. A message