Cisco Support Tools 1.0 User Guide How to Use the NMStop Utility 179
How to Use the NMStop Utility
Use the NMStop utility to stop an ICM service on an ICM Call Router, Logger, AW, or
PG.
Note: The Support Tools Unknown Process and Services Explorer is an alternate,
more robust utility with which to stop ICM services.

To Access NMStop from the Dashboard

To run NMStop from the Support Tools Dashboard:
1. Use the System Select screen to select the system you want to work with.
2. From the Dashboard menu, select Cisco Common Tools > NMStop.
3. In the Arguments field, enter desired arguments, as described in the Using
section below.
Note: When entering arguments, the nmstop command is already implied. Do
not enter it in the Arguments field.
4. Specify the command duration time or accept the default (60 seconds). This is
the amount of time the command will attempt to run before terminating.
5. If desired, check Elevate Command Priority. This ensures the command will run
regardless of the level of server activity.
6. Click the Run button.

To Access NMStop from a Command Line on a Node

From a command-line on an ICM Call Router, Logger, AW, or PG, you can access
NMStop from any location on the local physical drive. For example:
c:\>nmstop
d:\temp>nmstop

Using NMStop

Syntax: nmstop <customer_instance> <node>