Peripheral:

LastStateChange:

LastHeardFrom:

CA_PG9

COS 03/17 04:42:38 (11.3 hr)

03/17 16:00:40 (2 sec)

FL_PG7

COS 03/11 10:30:18 (6.2 day)

03/17 16:00:40 (2 sec)

GA_PG6

COS 03/16 06:21:18 (33.6 hr)

03/17 16:00:41 (1 sec)

IA_PG5

COS 03/11 11:29:30 (6.1 day)

03/17 16:00:40 (2 sec)

NY_PG3

COS 03/11 16:31:42 (5.9 day)

03/17 16:00:41 (1 sec)

TX_PG4

COS 03/11 16:37:53 (5.9 day)

03/17 16:00:34 (8 sec)

VA_PG1

COS 03/13 22:18:40 (3.7 day)

03/17 16:00:41 (1 sec)

VB_PG2

COS 03/16 23:31:33 (16.4 hr)

03/17 16:00:41 (1 sec)

Within the Status Peripheral output, LastStateChange contains these fields:

C

Signifies the peripheral is configured correctly to communicate with the ICM

 

peripheral gateway.

O

Signifies the peripheral is online, for example, communications have been

 

established with the ICM peripheral gateway.

S

Signifies that the peripheral is in service, for example, agent and call data are

 

sent to the ICM peripheral gateway.

Date

Current date.

Time

Current local time.

Up-Time

In parenthesis is length of time the process has been in current state.

LastHeardFrom

Is the date, time, and length of time since the peripheral last sent valid data

 

to the ICM peripheral gateway.

Parameter Descriptions

agent_status: Displays the states of agents and their groups.

agent_trace: Controls agent tracing in the router.

agi_lookup: Sends the router a application gateway lookup request.

checksum, check: Requests router to do a checksum.

cic_lookup: Sends the router a CIC lookup request.

cicr_time: Send ReportCICRTime message to the router.

closed_call: Sends a Closed call request to the router.

config: Enables config commands.

confignic: Sends a ConfigureNIC request to the router

configpd: Sends a ConfigurePD request to the router

configpg: Sends a ConfigurePG request to the router

Cisco Support Tools 1.0 User Guide

How to Use the RTTest Utility 196

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Cisco Systems 1.0 (1) manual Parameter Descriptions, Peripheral LastStateChange LastHeardFrom