Cisco Support Tools 1.0 User Guide Table of Contents 3
How to Use the Select System Screen....................................................76
How to Use the System Management Screen...........................................78
How to End a Dashboard Session...........................................................80
About Dashboard Troubleshooting .........................................................81
PART 4: USING SUPPORT TOOLS UTILITIES ............................................84
Section I. Using Cisco Web Utilities .....................................................85
About Cisco Web Utilities......................................................................86
Section II. Using Cisco Web Utilities from the Dashboard....................87
How to Use the System Interrogate Screen.............................................88
How to Use the Registry Screen ............................................................92
How to Use the Files Screen..................................................................94
How to Use the Compare Registries Screen.............................................96
How to Use the Processes Screen........................................................ 101
How to Use the Services Screen.......................................................... 103
How to Use the Log Collector.............................................................. 106
How to Use the Create Log Group Screen .............................................109
How to Use the Log Groups Screen...................................................... 111
How to Use the Create Log Collection Screen.........................................114
How to Use the Log Collections Screen................................................. 116
Section III. Using Cisco Web Utilities from a Command Line.............118
About Using Cisco Web Utilities from a Command Line............................119
How to Use the Services Utility from a Command Line............................ 123
How to Use the Processes Utility from a Command Line.......................... 127
How to Use the System Interrogate Utility from a Command Line.............131
How to Use the Registry Utility from a Command Line ............................134
How to Use the Compare Registries Utility from a Command Line.............138
How to Use the Log Groups Utility from a Command Line........................143
How to Use the Log Collection Utility from a Command Line ....................147
Section IV. Using Cisco Common Utilities...........................................152
About Cisco Common Utilities..............................................................153
How to Use the CICMan Utility ............................................................158
How to Use the CTITest Utility.............................................................160
How to Use the DBDiff Utility ..............................................................165
How to Use the DumpCfg Utility ..........................................................167
How to Use the ICMDBA Utility............................................................ 169
How to Use the MPTrace Utility............................................................170
How to Use the NICROI Utility.............................................................172
How to Use the NMStart Utility............................................................ 177
How to Use the NMStop Utility ............................................................179