How to Create the Distinguished User Account

Installation Step 8

The Support Tools Server installs the Tomcat Web server which runs as a service. This service must run as a distinguished user. To do this:

A.Prior to installing the Support Tools Server, create the Distinguished User account as described below.

B.After installing the Support Tools Server, assign the Distinguished User the requisite directory privileges as described below.

How to Create the Distinguished User Account

Before installing the Support Tools Server, on the machine on which the Support Tools Server will be installed, create a local or domain account to be used for the Tomcat HTTP service.

Note: This account is only used to run the Tomcat HTTP Service and should not be an administrator or user account for any other purpose. It is recommended that a local account be created since this will restrict access of the Tomcat HTTP Service to the one machine. In some scenarios using a local account for the Tomcat HTTP Service will prevent users from authenticating with a domain account. If this condition exists, you will need to use a domain account instead.

How to Assign Directory Privileges to the Distinguished User

If your Support Tools Server uses NTFS directory security that limits directory access to specific users, after installing the Support Tools Server, ensure that, in addition to the <machine>\System account, the distinguished user for the Tomcat HTTP Service has the following privileges to the Support Tools root directory and all of its subdirectories:

Modify

Read & Execute

List Folder Contents

Read

Write

For example,

Cisco Support Tools 1.0 User Guide

How to Create the Distinguished User Account 41

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Cisco Systems 1.0 (1) manual How to Create the Distinguished User Account