Cisco Systems 1.0 (1) manual To Stop or Start a Service, To Save the Services List to a File

To Stop or Start a Service

To stop or start a service on the current system:

1.With the list of services displayed, select the appropriate check box (Start or Stop) for one or more services.

Note: You cannot stop Critical (blue) services. Critical services are those that your company has designated as essential to the health of the current system. For these services, the Select/Stop check box is disabled.

2.Click the Start/Stop Services button. A confirmation screen displays, listing the services selected for an action.

3.Click the Start/Stop Services button.

Caution: Prior to stopping a service, you should be aware of the significance of stopping it, including any dependant services that may be affected. Note that the Cisco CCBU Support Tools Node Agent service is required for the Support Tools Server to maintain a connection with the current system. Stopping this service will terminate your connection.

Stopping and Starting Dependent Services

The Services screen will not allow you to stop services with peer or child dependencies while those dependencies are running. If you attempt to stop such a service, the Dashboard returns a message alerting you that dependencies exist.

To Save the Services List to a File

As desired, you can save a system's Services list to a file in the Support Tools repository. These files can later be viewed or downloaded locally using the Files screen.

To save Services to a file:

1.Click the Save button. A Save dialog box opens, displaying a default name for the file (Services<Hostname><Datetime>.xml).

2.Accept the default name or enter an alternate. Note that:

ƒFiles can only be saved to the Repository. Entering a path while saving has no effect.

ƒAll files are saved to an XML-formatted text file. While you can enter any extension you like, this will not affect the format in which the file is saved.

Cisco Support Tools 1.0 User Guide How to Use the Services Screen 104