Cisco Systems 1.0 (1) To Modify Support Tools Node Configuration

Cisco Support Tools 1.0 User Guide How to Modify Support Tools Basic Configuration 58

TCP/IP Port: The port the Support Tools Server uses to communicate with

Support Tools Nodes.

Note: When changing this value, remember to ensure that the port you choose is

available on all Support Tool Nodes, and that it is enabled on firewalls standing

between the Support Tools Server and its nodes.

HTTP and HTTPS Ports: Specify the ports that the Tomcat Web server should

use for HTTP and HTTPS requests.

Network Time Server: Specify the static IP address or fully-qualified DNS of

your network time server. Also specify the frequency (in minutes) with which this

machine should reconcile its clock against the network time server.

3. When the reconfiguration is complete, click Finish.

Note: Support Tools includes several files that can be customized by users after an

initial installation. Because rerunning basic configuration overwrites these customized

files, Support Tools automatically creates backup copies (with the extension .bak).

These backups can be restored re-introduce customization.

For more information, see How to Re-Install Support Tools.

To Modify Support Tools Node Configuration

To modify configuration settings for the Support Tools Node after it has been

installed:

1. Rerun the Support Tools Node installer (nodes\setup.exe) from your Support

Tools CD.

2. During the reinstallation, the Install Wizard displays the configuration settings

(TCP/IP Port, Administrator Group Name, etc.) from the current installation,

rather than the installation defaults. As desired, modify the current values for

these options:

Destination Path: Specify the location to install the Support Tools Node. You

can install the Support Tools Node to any location on the local machine.