Cisco Support Tools 1.0 User Guide How to Use the Compare Registries Screen 98
C. The right-hand pane shows (at the top) the path for the selected key, and
(beneath) values for that key. Each value is composed of three parts: a name, a
type, and data. These are color coded as follows:
Parts of a value are identical on both systems are shown in black normal font.
Parts of a value that exist only on System 1 are shown in brown bold.
Parts of a value that exist only on System 2 are shown in green italic bold.
Note: For information on how to copy key values from one system to another, see
To Copy Keys Between Registries and Files below.
Viewing Registry Keys for Multiple Customer Instances
For machines with multiple customer instances, the Compare Registries screen only
retrieves and displays the registry settings for one instance at a time. By default, the
screen retrieves the registry for the first customer instance it encounters on each
machine based on an alphabetical listing of instance names. (The currently loaded
instance will display an arrow to the left of its name, indicating content.)
To retrieve the registry for a different instance:
1. In the registry tree, navigate to and expand the ICM branch. All customer
instances are displayed. The currently loaded instance will display an arrow to the
left of its name, indicating content.
2. Click the name of the instance whose registry you want to retrieve. A message
displays stating: "Insufficient data available for comparison."
3. Click the Compare Registries Again link to retrieve registry data for that instance.
To Copy Key Values Between Registries and Files
After initiating a registry comparison, you can copy specific key values from one
system to another in order to synchronize similar systems, or to correct missing or
incorrect values on a system.
You can copy key values from one system to another or from a file to the current
system. Note that you cannot copy values between files, or from a system to a file.
Caution: Incorrect modification of registry settings can have serious consequences.
Do not change ICM registry settings unless it is absolutely necessary and you are
fully aware of the ramifications. It is strongly advised that you first save a registry
comparison to a file before making changes.
To copy registry key values:
1. With a comparison displayed, navigate the registry tree to the key whose value