Cisco Support Tools 1.0 User Guide How to Disable Continuous Virus Scan for the Repository 60
How to Disable Continuous Virus Scan for the Repository Support Tools writes a large number of files (.log, .txt, and .zip) to the Repository in
the course of normal use. The quantity of these files, if used in conjunction with
continuous virus scanning, could result in a negative impact on performance.
If this performance degradation is not acceptable, Cisco recommends that you
restrict continuous virus scanning in the Repository directory and its subdirectories to
known file types only (which should omit .log and .txt files from scanning).
If performance degradation persists, Cisco recommends that:
A. You exclude the Repository directory and its subdirectories from continuous virus
scans run on the Support Tools Server and Node machines. Instead, limit scans
on these directories to a nightly basis.
B. After disabling virus scanning for the Repository directory and its subdirectories,
use NTFS directory security to limit full access to these directories to
administrators, NT Authority\System, NT Authority\Service and any other
distinguished users that require direct access to these directories.
Caution: Steps A and B above should be used in concert with each other; that is, do
not disable continuous virus scanning without also implementing NTFS directory
security on the affected directories.
The default location of the Support Tools Repository on both the server and node is
<support_tools_root>\Repository.
See Also
For related information, see:
About Configuring Support Tools
About the Support Tools Dashboard
How to Access the Support Tools Dashboard
About Support Tools Security