Cisco Support Tools 1.0 User Guide How to Use the NICROI Utility 173
Note: In the example above, support and <customer_instance>xyzzyf represent
respectively the out-of-box admin username and password for this utility. Make
appropriate substitutions if these values have been modified.
Method 2
nic <customer_instance> <nic_extension>
For example:
c:\>nic my_customer_instance 1a
Using NICROI
Using Tracing in NICROI
There is only one level of tracing available within NICROI, it allows you to view Route
Requests from the carrier. These route requests include the caller's Calling Line ID,
any Caller Entered Digits, and the Dialed Digits (same as Dialed Number).
To turn on tracing:
Type nic sfk 4 in the NICROI CONSOLE window. (There is not a prompt in this
window, just an empty command line where you may enter commands.) This is
the only trace element available within NICROI. You should now be able to click
on the activity window behind your NICROI session and see the results of this
trace setting scrolling.
To turn off tracing:
In order to turn tracing off, repeat the same entry nic sfk 4.
This added information is then inserted into a log file, either the niclog.xxx or the
roilog.txt log file that you open/create. (explained below).
Log Files
There are two different places that you can capture this data, within the niclog.xxx
or within a log file that you must open in order to have data written to it called
roilog.txt.
Niclog.xxx File
The niclog.xxx is a file that the NIC writes data to automatically and labels each log
file with a date/time stamp, along the same functionality as an EMS log file used for
other ICM processes. Use the following steps to view a list of niclog.xxx files: