Cisco Systems 1.0 (1) manual Using Nicroi, Using Tracing in Nicroi, Log Files

Note: In the example above, support and <customer_instance>xyzzyf represent respectively the out-of-box admin username and password for this utility. Make appropriate substitutions if these values have been modified.

Method 2

nic <customer_instance> <nic_extension>

For example:

c:\>nic my_customer_instance 1a

Using NICROI

Using Tracing in NICROI

There is only one level of tracing available within NICROI, it allows you to view Route Requests from the carrier. These route requests include the caller's Calling Line ID, any Caller Entered Digits, and the Dialed Digits (same as Dialed Number).

To turn on tracing:

Type nic sfk 4 in the NICROI CONSOLE window. (There is not a prompt in this window, just an empty command line where you may enter commands.) This is the only trace element available within NICROI. You should now be able to click on the activity window behind your NICROI session and see the results of this trace setting scrolling.

To turn off tracing:

In order to turn tracing off, repeat the same entry nic sfk 4.

This added information is then inserted into a log file, either the niclog.xxx or the roilog.txt log file that you open/create. (explained below).

Log Files

There are two different places that you can capture this data, within the niclog.xxx or within a log file that you must open in order to have data written to it called

roilog.txt.

Niclog.xxx File

The niclog.xxx is a file that the NIC writes data to automatically and labels each log file with a date/time stamp, along the same functionality as an EMS log file used for other ICM processes. Use the following steps to view a list of niclog.xxx files:

Cisco Support Tools 1.0 User Guide How to Use the NICROI Utility 173