Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your PCS Phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your PCS Voicemail and personal greeting as soon as your PCS Phone is activated.

To set up voicemail:

1.Press and hold .

2.Follow the system prompts to create your pass code, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your pass code).

Note: The voicemail setup process may vary in certain Affiliate areas.

Voicemail Notification

There are several ways your PCS Phone alerts you:

By displaying a message on the screen.

By sounding the assigned ringer type.

By the LED blinking red.

 By displaying

 

 

at the top of your screen for voicemail messages or

 

 

 

 

for Messages.

 

 

 

 

 

 

 

Section 3: Using PCS Service Features

New Voicemail Message Alerts

When you receive a new voicemail message, your phone alerts you and

prompts you to call your voicemail. To call your voicemail, press .

To display your Voicemail menu, press or OK (left softkey).

Important: When you are roaming off the Sprint Nationwide PCS Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing

1 + area code + your PCS Phone Number. When your voicemail answers,

press and enter your pass code. You will be charged roaming rates when accessing voicemail while roaming off the Sprint Nationwide PCS Network.

Note: Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on and you are in a PCS Service Area.

Retrieving Your Voicemail Messages

You can review your messages directly from your PCS Phone or from any other touch-tone phone. To dial from your PCS Phone, you can either speed dial your voicemail or use the menu keys.

Using One-Touch Message Access:

Press and hold . Follow the system prompts.

Using the Menu Keys on Your PCS Phone to Access Your Messages:

1.From the Standby mode, press to display the main menu.

2.Highlight Voicemail and press .

3.Highlight Call Voicemail and press .

Note: You are charged for airtime minutes when you are accessing your voicemail from your PCS Phone.

Using a Phone Other Than Your PCS Phone to Access

Your Messages:

1.Dial your PCS Phone Number.

2.When your voicemail answers, press .

3.Enter your pass code.

Section 3: Using PCS Service Features

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Sanyo SCP-6400 manual Using Voicemail, Setting Up Your Voicemail, Voicemail Notification, New Voicemail Message Alerts