Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.Press and hold 
to turn the phone on.
2.When “Locked” or “Full Locked” is shown on the display, press Unlock (left softkey).
3.Enter your
Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or PCS Phone Number or try 0000. If none of these work, call PCS Customer Service Solutions at
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that was included with your phone. Or visit http://activate.sprintpcs.com and activate your phone online.
Section 1: Getting Started
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your PCS Phone is activated.
To set up voicemail:
1.Press and hold 
.
2.Follow the system prompts to create your pass code, record your greeting, record your name announcement and choose whether to activate
Note: The voicemail setup process may vary in certain Affiliate areas.
Getting Help
Visiting Our Web Site
Stop by www.sprintpcs.com and log on to get
You can also:
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Section 1: Getting Started
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