24

Printer messages (continued)

Message

Description

Recommended action

 

 

 

STKR: CALL SERVICE

A hardware malfunction occurred

Turn the printer off, and turn

alternates with

in the device.

the printer on. If the condition

STKR: ERROR ZZ

 

persists, contact your

alternates with

 

HP-authorized service and

66.XY.ZZ OUTPUT

X is 1 or 2 and Y might be 2 or 3.

support provider and report the

DEVICE FAILURE

 

error messages. See the user

 

 

guide for your specific

 

 

HP LaserJet printer for service

 

 

and support information.

 

 

 

STKR: CLOSE STAPLER

The Stapler door is open or it is

Close the Stapler door properly.

DOOR

not closed properly.

 

STKR:

DETACH AND

A paper jam occurred in the

CLEAR

JAM

device.

Clear the paper jam. See page 17 for instructions.

STKR: DETACH AND

A staple jam occurred.

Open the Stapler door, and

CLEAR STAPLE JAM

 

clear the paper or staple jam.

 

 

See page 17 for instructions

 

 

on clearing paper jams and

 

 

page 19 for instructions on

 

 

clearing staple jams.

 

 

 

Control Panel Messages for the Device