28

Problems with the device (continued)

Situation

Possible Reason

 

 

 

Paper jams and paper

￿ Make sure that you are using the supported paper weights

feeding problems.

and sizes (see page 30).

 

 

￿ Check the cables and connectors between the printer and

 

 

the device. See page 29 for cabling configurations.

 

 

￿ Repeated paper jams between the printer and the device

 

 

might mean that the printer and device are set up on an

 

 

uneven floor. Level the device. See the installation guide for

 

 

instructions.

 

 

 

 

 

 

 

 

 

CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. See the paper specifications in the user guide for your specific HP LaserJet printer.

Determining System Problems