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Basic Troubleshooting

Overview

This chapter is intended for basic troubleshooting only. A comprehensive Troubleshooting Guide is available on the Compaq Reference Library CD and on the Web at

http:\\www.compaq.com/support.

You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 153837-001) that contains easy to follow flow charts that can lead you through the debug process. This guide was written for Compaq authorized service providers and contains steps that may be beyond the technical capabilities of some users. Improperly performing some processes identified in the guide may damage the computer and/or void your warranty. If you are unsure of your ability to perform the task, or if you are concerned about voiding your product warranty, contact you local authorized sales or service representative before undertaking the recommended corrective action.

If electing to use an OS different than what was shipped with your system, refer to the following support Web site locations for additional support that may be available.

■Compaq Evo Desktops

http://www.compaq.com/support/desktops/index.html

■Compaq Deskpro Workstations and Evo Workstations

http://www.compaq.com/support/workstations/index.html

Getting Started

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