Troubleshooting
| Problem |
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| Cause |
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| Solution |
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| Power does not turn on. |
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| Battery is inserted in the wrong |
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| Reload battery in the correct |
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| direction. |
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| direction. |
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| Batteries are dead. |
| Replace or recharge batteries. |
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| The battery compartment door |
| Make sure the battery compartment |
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| is open. |
| door is securely closed. |
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| The camera does not |
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| The flash is charging. |
| Wait for the flash to charge. |
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| take pictures. |
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| Memory is full. |
| Insert a new memory card. |
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| Memory card is not formatted |
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| The card may be defective, use a |
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| correctly. |
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| new card. |
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| Image is not recorded |
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| The Flash is charge. |
| Wait for the flash to charge. |
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| when the shutter button |
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| Memory is full. |
| Insert a new memory card. |
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| is pressed. |
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| The flash does not fire. |
| Flash is set to OFF. |
| Set the flash to any mode except off. |
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| Image is blurry or out of |
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| The camera was moving when |
| Hold the camera steady when |
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| focus. |
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| the image was captured. |
| shooting picture. |
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| The subject was beyond the |
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| Turn the Macro mode on it the |
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| range within which the camera |
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| subject is within 15 cm or 40 cm. |
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| can focus. |
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| Do not use Macro mode when |
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| shooting distant subjects. |
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| Image is not displayed |
| A memory card with |
| This camera cannot display |
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| on the LCD monitor. |
| images (recorded with other |
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| camera) is loaded. |
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| Recorded images are |
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| The camera was turned off / |
| If the battery low indicator appears |
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| not saved in memory. |
| powered down before the |
| on the LCD monitor, replace the |
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| image was stored in memory. |
| battery immediately. |
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| Cannot transfer images |
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| USB driver is not installed. |
| Install the USB driver before you |
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| to a computer after |
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| connect the camera to a computer / |
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| connecting the USB |
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| turn the camera on. |
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| cable. |
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| Card error |
| The memory card format may |
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| not be correct. |
| FAT format using a card reader in |
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| Windows. |
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| The lens got stuck up. |
| The type of the battery used |
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| Do not force the lens to go back. |
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| may be incorrect or the battery |
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| Change the battery or charge the |
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| power level is too low. |
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| battery before using the camera. |
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