Troubleshooting

 

Problem

 

 

Cause

 

 

Solution

 

 

Power does not turn on.

 

 

Battery is inserted in the wrong

 

 

Reload battery in the correct

 

 

 

 

 

direction.

 

 

direction.

 

 

 

 

 

 

 

 

 

 

 

 

 

Batteries are dead.

 

Replace or recharge batteries.

 

 

 

 

 

 

 

 

 

 

 

The battery compartment door

 

Make sure the battery compartment

 

 

 

 

is open.

 

door is securely closed.

 

 

 

 

 

 

 

 

 

 

The camera does not

 

 

The flash is charging.

 

Wait for the flash to charge.

 

 

take pictures.

 

 

 

 

 

 

 

 

 

Memory is full.

 

Insert a new memory card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory card is not formatted

 

 

The card may be defective, use a

 

 

 

 

 

correctly.

 

 

new card.

 

 

 

 

 

 

 

 

 

 

Image is not recorded

 

 

The Flash is charge.

 

Wait for the flash to charge.

 

 

when the shutter button

 

 

 

 

 

 

 

 

 

Memory is full.

 

Insert a new memory card.

 

 

is pressed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The flash does not fire.

 

Flash is set to OFF.

 

Set the flash to any mode except off.

 

 

 

 

 

 

 

 

 

 

Image is blurry or out of

 

 

The camera was moving when

 

Hold the camera steady when

 

 

focus.

 

 

the image was captured.

 

shooting picture.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The subject was beyond the

 

 

Turn the Macro mode on it the

 

 

 

 

 

range within which the camera

 

 

subject is within 15 cm or 40 cm.

 

 

 

 

 

can focus.

 

 

Do not use Macro mode when

 

 

 

 

 

 

 

shooting distant subjects.

 

 

 

 

 

 

 

 

 

Image is not displayed

 

A memory card with non-DCIF

 

This camera cannot display

 

 

on the LCD monitor.

 

images (recorded with other

 

non-DCIF images.

 

 

 

 

camera) is loaded.

 

 

 

 

 

 

 

 

 

 

 

 

 

Recorded images are

 

 

The camera was turned off /

 

If the battery low indicator appears

 

 

not saved in memory.

 

powered down before the

 

on the LCD monitor, replace the

 

 

 

 

image was stored in memory.

 

battery immediately.

 

 

 

 

 

 

 

 

 

 

Cannot transfer images

 

 

USB driver is not installed.

 

Install the USB driver before you

 

 

to a computer after

 

 

 

 

 

connect the camera to a computer /

 

 

connecting the USB

 

 

 

 

turn the camera on.

 

 

cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Card error

 

The memory card format may

 

Re-format the memory card to the

 

 

 

 

not be correct.

 

FAT format using a card reader in

 

 

 

 

 

 

 

Windows.

 

 

 

 

 

 

 

 

 

 

The lens got stuck up.

 

The type of the battery used

 

 

Do not force the lens to go back.

 

 

 

 

 

may be incorrect or the battery

 

 

Change the battery or charge the

 

 

 

 

 

power level is too low.

 

 

battery before using the camera.

 

 

 

 

 

 

 

 

 

 

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HP CA-340 manual Troubleshooting, Problem Cause Solution