Check the status of the ink cartridges
lYou can view the status of the ink cartridges from the Toolbox. Replace any ink cartridges that are low on ink.
Resolving printing problems
This section provides solutions to common printing problems.
Blank page printed
Check that the tape is removed from the printheads
lEach new printhead is packaged with protective plastic film covering the ink nozzles. Check each printhead and remove film if necessary.
Check for empty ink cartridges
lIf you are printing black text and a blank page prints, your black ink cartridge might be empty. For information about replacing ink cartridges, see “Maintaining the ink cartridges.”
Check the printer setup
lMake sure your printer is selected as the current or default printer. If the printer settings are not correct, click Settings and then Printers to open the Printers folder. In the Printers folder,
Check that the media you are using is wide enough
lThe media width must match the page settings in your print settings.
Check the parallel port on your computer
lIf you are using a parallel cable, make sure your printer is connected directly to the parallel port. Do not share the port with other devices, such as a Zip drive.
Infrared printing does not work
Check for obstacles
lClear any obstacles between the printer and the device from which you are sending the print job.
ENWW |
