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Laptop
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Presario
7 Troubleshooting
Models:
CQ40-302AX
CQ40-303AX
CQ40-303TU
CQ40-304AX
CQ40-304TU
CQ40-305AX
CQ40-306AX
CQ40-308AX
CQ40-309AX
CQ40-310AX
CQ40-311AU
CQ40-311AX
CQ40-312AU
CQ40-314AX
CQ40-315TU
CQ40-317AX
CQ40-318AX
CQ40-318TU
CQ40-319AX
CQ40-320AX
CQ40-321TU
CQ40-322AX
CQ40-322TU
CQ40-323AX
CQ40-323TU
CQ40-325AX
CQ40-326TU
CQ40-331TU
CQ40-334TU
CQ40-343TU
CQ40-404AX
CQ40-408AU
CQ40-409TU
CQ40-416TU
CQ40-417TU
CQ40-421AX
CQ40-520AU
CQ40-521TU
CQ40-521TX
CQ40-522TX
CQ40-528TU
CQ40-536TX
CQ40-537TX
CQ40-541TX
CQ40-555TU
CQ40-556TU
CQ45-301TU
CQ45-302TU
CQ45-302TX
CQ45-304TU
CQ45-305TU
CQ45-306TU
CQ45-307TU
CQ45-309TU
CQ45-309TX
CQ45-310TX
CQ45-311TX
CQ45-312TX
CQ45-314TX
CQ45-315TX
CQ45-318TX
CQ45-320TX
CQ45-322TX
CQ45-323TX
CQ45-324TX
CQ45-325TX
CQ45-326TX
CQ45-327TX
CQ45-328TX
CQ45-329TX
CQ45-330TX
CQ45-401TU
CQ45-402TU
CQ45-403TU
CQ45-409TX
CQ45-410TX
CQ45-411TX
CQ45-413TX
CQ45-415TX
CQ45-417TX
CQ45-418TX
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44 pages, 1.15 Mb
7 Troubleshooting
The following sections describe several common issues and resolutions.
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Contents
Page
Page
Table of contents
Page
1 Multimedia features
Identifying your multimedia components
Page
Using the DVD button (select models only)
Adjusting the volume
Page
Using the media activity functions
Using the media activity hotkeys
2 Multimedia software
Using DVD Play software
Using other preinstalled multimedia software
Installing multimedia software from a disc
3 Audio
Connecting external audio devices
Checking your audio functions
4 Video
Connecting an external monitor or projector
Connecting an HDMI device
Configuring the audio using HDMI
Setting HDMI as the default audio playback device
5 Optical drive
Identifying the installed optical drive
Using optical discs
Selecting the right disc
CD-Rdiscs
CD-RWdiscs
DVD±R discs
DVD±RW discs
Blu-rayDisc
Playing music
Watching a movie
Changing DVD region settings
Creating or “burning” a CD or DVD
Removing an optical disc (CD or DVD)
6 Webcam
Webcam tips
Adjusting webcam properties
7 Troubleshooting
The optical disc tray does not open for removal of a CD or
DVD
The computer does not detect the optical drive
A disc does not play
A disc does not play automatically
A DVD movie stops, skips, or plays erratically
A DVD movie is not visible on an external display
The process of burning a disc does not begin, or it stops before completion
A DVD playing in Windows Media Player produces no sound or display
A device driver must be reinstalled
Obtaining the latest HP device drivers
Obtaining the latest Windows device drivers
Index
