Manuals / Brands / Computer Equipment / All in One Printer / HP / Computer Equipment / All in One Printer

HP ENVY D410 Unable to print, NOTE:, Clear jam from paper path, Clear jam from duplexer path, To verify that the product is not paused or offline

1 64

Download 64 pages, 4.84 Mb

Chapter 8

Clear jam from paper path

Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the jammed paper. Replace the paper path cover. Close the access door.

Clear jam from duplexer path

Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the jammed paper. Replace the paper path cover. Close the access door.

3.Press the OK button on the control panel to continue the current job.

Unable to print

Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order:

1.Check for error messages and resolve.

2.Turn printer off, then back on again.

3.Verify that the product is not paused or offline.

To verify that the product is not paused or offline

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps

below.

40 Solve a problem

Contents

Page Page Contents Index 1HP ENVY 100 e-All-in-OneD410 series Help Page 2 Get to know the HP ENVY Printer parts Control panel features Page 3 How do I Page 4 Print Print documents Print photos Print photos from a memory card Print photos saved on your computer Print on labels and envelopes Load media Page Print from anywhere Your printer is protected How to get started with ePrint Use the HP ePrintCenter website Print Apps Tips for print success 5Copy and scan Copy text or mixed documents Copy B&W 2-sidedcopy Scan to a computer, USB drive, or memory card Tips for copy and scan success Page 6Work with cartridges Check the estimated ink levels Replace the cartridges Order ink supplies Clean cartridges Clean for back of page ink smearing Clean paper feed Cartridge warranty information Tips for working with ink Page 7Connectivity Add the HP ENVY to a network WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) Wireless without a router (ad hoc connection) Page 3.Touch Wireless Setup Wizard Wireless Setup Wizard exact Ad Hoc Yes, my network uses WEP encryption Install the software for a network connection Tips for setting up and using a networked printer Page 8 Solve a problem Get more help Clear a paper jam Unable to print •Windows 7: From the Windows Start menu, click Devices and Printers Windows Vista Control Panel Printers Windows XP System and Security Administrative Tools Services Print Spooler General Clear the print carriage Resolve copy and scan issues HP support Register your printer HP support by phone Additional warranty options 9 Technical information Notice Cartridge chip information Specifications Two-sidedprinting accessory paper specifications - all regions except Japan Size Weight Two-sidedprinting accessory paper specifications - Japan only Environmental product stewardship program Eco-Tips Your product's Eco features Duplex printing Paper-saving Printing Set the Energy Save Mode To turn energy saving mode on or off Energy Save Mode Off Power consumption Chemical Substances Toxic and hazardous substance table Battery disposal in the Netherlands Battery disposal in Taiwan Attention California users EU battery directive Regulatory notices FCC statement VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Page HP ENVY 100 e-All-in-OneD410 series declaration of conformity DECLARATION OF CONFORMITY European Union Regulatory Notice Regulatory wireless statements Exposure to radio frequency radiation Caution Notice to users in Brazil Aviso aos usuários no Brasil Notice to users in Canada European Union Notice Products with 2.4-GHzwireless LAN devices France Italia Index Symbols/Numerics