a. Depending upon your operating system, do one of the following:
•Windows 7: From the Windows Start menu, click Devices and Printers.•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.
b.
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline.
d. If you made any changes, try to print again.
4.Verify that the product is set as the default printer.
To verify that the product is set as the default printerNOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps
below.
a. Depending upon your operating system, do one of the following:
•Windows 7: From the Windows Start menu, click Devices and Printers.
•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer,
d. Try using your product again.
5.Restart the print spooler.
To restart the print spoolerNOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps
below.
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