Getting Started

Solving General Problems Continued

Problem

Cause

Solution

System does not power on and the LEDs on the front of the computer are not flashing.

System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then:

1.Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region.

2.Remove the expansion cards one at a time until the 3.3 V_aux light on the system board turns on.

3.Replace the system board.

OR

Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then:

1.Check that unit is plugged into a working AC outlet.

2.Open hood and check that the power button harness is properly connected to the system board.

3.Check that both power supply cables are properly connected to the system board.

4.Check to see if the 3.3 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness.

5.If the 3.3 V_aux light on the system board is not turned on, then replace the power supply.

6.Replace the system board.

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HP DC5000 manual Solving General Problems Cause Solution

DC5000 specifications

The HP DC5000, introduced as part of HP's long-standing commitment to delivering reliable desktop computing solutions, is a well-engineered system that has found its niche in business and professional environments. The DC5000 series is designed to provide efficient performance and robustness needed in various corporate settings, making it a popular choice for small to medium-sized businesses.

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The DC5000 is powered by a variety of Intel processors, ranging from Pentium 4 to the later Intel Core 2 Duo. This choice makes it suitable for a wide range of applications, from basic office tasks like word processing and spreadsheets to more demanding applications requiring greater processing power. The system memory can also be expanded, accommodating up to 4GB of DDR SDRAM, which enhances multitasking capabilities and overall system responsiveness.

Harnessing modern technologies is another highlight of the HP DC5000. The system supports SATA hard drives and offers multiple storage options, including 80GB to 250GB hard drives, allowing for ample data storage and improved access speeds. The inclusion of integrated Intel graphics or optional discrete graphics solutions provides decent visuals for standard productivity tasks, while also catering to moderate graphic demands.

Connectivity options in the DC5000 are robust, featuring USB ports, Ethernet for network connectivity, and audio jacks, ensuring compatibility with essential peripherals and networks. The availability of a PCI and PCI Express slot allows users to customize and upgrade the system with additional expansion cards for enhanced functionality.

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