Troubleshooting Without Diagnostics

Solving Network Problems (Continued)

Problem

Cause

Solution

New network card will

New network card may be

not boot.

defective or may not meet

 

industry-standard

 

specifications.

Install a working, industry-standard NIC, or change the boot sequence to boot from another source.

Cannot connect to

The network controller is

Verify Network Connectivity, that a

network server when

not configured properly.

DHCP Server is present, and that

attempting Remote

 

the Remote System Installation

System Installation.

 

Server contains the NIC drivers for

 

 

your NIC.

 

 

 

System setup utility

Unprogrammed EEPROM.

Contact an authorized service

reports unprogrammed

 

provider.

EEPROM.

 

 

 

 

 

2–36

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Troubleshooting Guide