support and customer information

support and services

troubleshooting

If you experience problems with your HP Digital Entertainment Center, see the Troubleshooting Guide online at www.hp.com/support/de100c.

hp customer care

If you need assistance or answers to questions regarding your HP Digital Entertainment Center, you can contact HP Customer Care in the following ways:

■Online: go to www.hp.com/support/de100c

■Phone: call 208-323-2551 (English only, U.S. only)

Free phone support is available at the following times for customers whose devices are still within the stated warranty period. This is a toll call. Long distance charges may apply.

Monday through Friday 6 a.m. to 10 p.m. (MST) Saturday 9 a.m. to 4 p.m. (MST)

After warranty period, a fee of U.S. $25 per call will be charged to your Visa, MasterCard, or American Express.

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in this chapter...

support and services

— page 97

hp upgraded warranty statement

— page 99

warranty statement

— page 100

privacy statement

— page 102

product certifications

— page 105

hp digital entertainment center owner’s guide

97