QuickSpecs

HP ProLiant DL360 Generation 4p (G4p)

Standard Features

Service and Support This product is covered by a global limited warranty and supported by HP Services and a worldwide network of resellers and service providers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Additional support may be covered under the warranty or available for an additional fee. Enhancements to warranty services are available through HP Care Pack services or customized service agreements.

NOTE: Limited warranty includes 3 year parts, 3 year labor, 3-year on-site support.

NOTE: SATA drives have a 1 year warranty.

Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical.

A full range of HP Care Pack hardware and software services are available including:

Installation and start up

Education courses

Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMWare-based IT solutions helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.

System Management, Performance Services and Mission Critical Support Solution

HP Care Pack services include coverage for the HP branded hardware options qualified for the server, purchased at the same time or afterward, internal to the enclosure, as well as 22" and smaller external monitors and tower UPS options up to 3kVA; these items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included, standard warranty terms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack.

NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or

resellers or visit our worldwide Web site on the internet at: http://www.hp.com/hps/carepack

NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us

at: http://www.hp.com/hps

NOTE: Additional information regarding worldwide limited warranty and technical support is available

at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

DA - 12166 North America — Version 24 — August 15, 2006

Page 10