Poor performance is experienced.

Cause

Solution

 

 

Too many applications running.

1. Close unnecessary applications to free up memory.

 

 

Some applications run in the background and can be

 

 

closed by right-clicking on their corresponding icons in the

 

 

task tray. To prevent these applications from launching at

 

 

startup, go to Start > Run (Microsoft Windows XP) or

 

 

Start > All Programs > Accessories > Run (Microsoft

 

 

Windows Vista) and type msconfig. On the Startup tab

 

 

of the System Configuration Utility, uncheck applications

 

 

that you do not want to launch automatically.

 

 

CAUTION: Do not prevent applications from launching

 

 

at startup that are required for proper system operation.

 

2.

Add more memory.

 

 

Some software applications, especially games, are stressful

1. Lower the display resolution for the current application or

on the graphics subsystem

 

consult the documentation that came with the application

 

 

for suggestions on how to improve performance by

 

 

adjusting parameters in the application.

 

2.

Add more memory.

 

3.

Upgrade the graphics solution.

 

 

Cause unknown.

Restart the computer.

 

 

 

Blank screen (no video).

 

 

 

 

Cause

Solution

 

 

Monitor is not turned on and the monitor light is not on.

Turn on the monitor and check that the monitor light is on.

 

 

The cable connections are not correct.

Check the cable connection from the monitor to the computer

 

and to the electrical outlet.

 

 

You may have a screen blanking utility installed or energy

Press any key or click the mouse button and, if set, type your

saver features are enabled.

password.

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

CAUTION: When attempting to resume from standby mode,

 

do not hold down the power button for more than four seconds.

 

Otherwise, the computer will shut down and you will lose any

 

unsaved data.

 

 

You are using a fixed-sync monitor and it will not sync at the

Be sure that the monitor can accept the same horizontal scan

resolution chosen.

rate as the resolution chosen.

 

 

Monitor cable is plugged into the wrong connector.

Ensure that the monitor is plugged into an active connector on

 

the rear of the computer. If another connector is available,

 

connect the monitor to that connector and reboot the system.

 

 

Bad monitor.

Try a different monitor.

 

 

 

Solving General Problems 87