Troubleshooting Without Diagnostics

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

Computer date and time

RTC (real-time clock)

First, reset the Date and Time

 

display is incorrect.

battery may need to be

Properties in the Control Panel

 

 

replaced.

(Computer Setup can also be used to

 

 

MConnecting the

update the RTC date and time). If the

 

 

problem persists, replace the RTC

 

 

✎ computer to a live

 

 

AC outlet prolongs

battery. See the Hardware Reference

 

 

the life of the

Guide on the Library CD for

 

 

RTC battery.

instructions on installing a new

 

 

 

battery.

 

 

 

 

 

 

Cursor will not move

The Num Lock key

Press the Num Lock key. The

 

using the arrow keys on

may be on.

Num Lock light should not be on if you

 

the keypad.

 

want to use the arrow keys. The Num

 

 

 

Lock key can be disabled (or

 

 

 

enabled) in Computer Setup.

 

 

 

 

 

 

Poor performance is

Processor is hot.

1. Ensure airflow to the computer is

 

experienced.

 

not blocked. Leave a 4-inch

 

 

 

(10.2-cm) clearance on all vented

 

 

 

sides of the computer and monitor

 

 

 

to permit required airflow.

 

 

 

2. Ensure fans are connected and

 

 

 

working properly (some fans only

 

 

 

operate when needed).

 

 

 

3. Ensure the processor heatsink is

 

 

 

installed properly.

 

 

 

 

 

 

Poor performance is

Hard drive is full.

Transfer data from the hard drive to

 

experienced (continued).

 

create more space on the hard drive.

 

 

 

 

 

 

 

Low on memory.

Add more memory.

 

 

 

 

 

 

 

Hard drive is fragmented.

Defragment hard drive.

 

 

 

 

 

 

 

Program previously

Restart the computer.

 

 

accessed did not release

 

 

 

 

reserved memory back to

 

 

 

 

the system.

 

 

 

 

 

 

 

 

 

Virus resident on the hard

Run the virus protection program.

 

 

drive.

 

 

 

 

 

 

 

 

 

Too many applications

1. Close unnecessary applications to

 

 

running.

free up memory.

 

 

 

2. Add more memory.

 

 

 

 

 

 

Service Reference Guide

431672-001

D–3

Page 82 Page 84
Page 83
Image 83
HP dx2700 manual Num Lock key
Page 82 Page 84

dx2700 specifications

The HP dx2700 is a versatile and robust desktop computer designed to meet the needs of home users and small businesses alike. Launched as part of HP's line of reliable and cost-effective computing solutions, the dx2700 offers a blend of performance, reliability, and expandability, making it an attractive option for a variety of tasks.

One of the key features of the HP dx2700 is its use of AMD processors, including the Athlon and Sempron lines, which provide efficient multitasking capabilities and solid performance for everyday computing tasks. These processors are designed to handle office applications, multimedia playback, and web browsing with ease. Coupled with the right amount of RAM—available configurations typically range from 1GB to 4GB—the dx2700 can smoothly run multiple applications simultaneously.

In terms of storage, the dx2700 comes equipped with various hard drive options, providing ample space for files, multimedia, and applications. Users can choose from traditional SATA hard drives with capacities ranging from 80GB to 500GB, ensuring that there is enough room for all necessary data. Additionally, the system supports optional DVD drives, allowing for easy playback and burning of media content.

The dx2700 is built with expandability in mind, featuring several PCI and PCI Express slots that enable users to add components such as additional graphics cards or sound cards, enhancing the overall functionality of the system. This customizability makes it a suitable choice for those looking to upgrade their desktop to meet evolving computing demands.

Moreover, the HP dx2700 boasts a range of connectivity options, including multiple USB ports, audio jacks, and Ethernet ports, enabling seamless integration with peripherals like printers, cameras, and networks. The built-in Ethernet port supports fast and reliable internet connections, further enhancing the user experience.

For power management, the HP dx2700 integrates energy-efficient technologies that help reduce electricity consumption without sacrificing performance. The compact design also ensures that it easily fits into various office setups, maximizing workspace efficiency.

Overall, the HP dx2700 is a reliable desktop option ideal for users seeking a balance of performance, expandability, and cost-effectiveness. Its combination of robust processing power, ample storage, and customizable features makes it suitable for a range of applications, from basic web browsing to more demanding office tasks. With its durability and practical design, the HP dx2700 remains a commendable choice in the desktop market.
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