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HP Small Form Factor PC dx2700 Service Reference Guide

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Service Reference Guide

HP Compaq dx2700 MT/dx2708 MT/dx2700 SFF

Business PCs

1st Edition

Document Part Number: 431672-001

September 2006

Contents

Page Service Reference Guide Page Contents 5 Identifying the Chassis, Routine Care, and Disassembly Preparation AConnector Pin Assignments BPower Cord Set Requirements CPOST Error Messages DTroubleshooting Without Diagnostics EMemory Installing the Operating System 1.1.1Installing or Upgrading Device Drivers (Only applicable for Windows OS) 1.2.1 Windows XP Home and XP Professional Setup Utilities and Diagnostics Features 2.2.1Using Computer Setup (F10) Utilities Page 2.2.2 Computer Setup Menu Page Page Page Page Page Page 2.3.1Backing up the CMOS 2.3.2Restoring the CMOS Desktop Management 3.2.1FailSafe Boot Block ROM 3.2.2Dual-StatePower Button 3.2.3Power Management 3.2.4 World Wide Web Site 3.3.1 Password Security 3.3.2Establishing a Supervisor Password Using Computer Setup 3.3.3Establishing a User Password Using Computer Setup Entering a User Password Entering a Supervisor Password Changing a User or Supervisor Password Deleting a User or Supervisor Password 3.3.4 Surge-TolerantPower Supply Serial ATA Drive Guidelines and Features 4.2.1 SATA Data Cable 4.2.2 SATA Power Cable 4.3 SATA SMART Drives 4.4 Drive Capacities 4.5 SATA BIOS 4.5.1 Legacy Mode 4.5.2Native Mode Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1.1 Microtower (MT)/Small Form Factor (SFF) Page 5.2.1 Generating Static 5.2.2 Preventing Electrostatic Damage to Equipment 5.2.3 Personal Grounding Methods and Equipment 5.2.4 Grounding the Work Area 5.2.5Recommended Materials and Equipment 5.3.1General Cleaning Safety Precautions 5.3.2Cleaning the Computer Case 5.3.3 Cleaning the Keyboard 5.3.4Cleaning the Monitor 5.3.5Cleaning the Mouse 5.4.1 Tools and Software Requirements 5.4.2Screws 5.4.3 Cables and Connectors 5.4.4Hard Drives 5.4.5Lithium Coin Cell Battery Removal and Replacement Procedures— Microtower (MT)/Small Form Factor (SFF) Chassis 6.2.1Access Panel (MT Chassis) 6.2.2Front Bezel (MT Chassis) 6.2.3Removing the Computer Access Panel and Front Bezel (SFF chassis) Page 6.3Using the Small Form Factor Computer in a Minitower Configuration 6.4Front Drive Bezels 6.4.1 Removing a 5.25" Drive Bezel Blank/MT Chassis 6.5.1Installing Memory Modules/MT chassis 6.5.2Installing DDR2-SDRAMDIMMs - SFF chassis Page 6.6.1Expansion Slot Cover Lock 6.6.2 PCI/PCIe Expansion Card Page 6.6.3 Installing an Expansion Card Page 6.6.4 Removing an Expansion Card 6.7 Cable Management 6.8.1Locating Drive Positions 6.8.2Removing a Drive 6.8.3Locating Drive Positions - SFF chassis 6.8.4Removing an Optical Drive or Diskette Drive - SFF chassis 6.8.5 Installing an Optional Optical Drive - SFF chassis Page Page 6.8.6 Upgrading the Hard Drive - SFF chassis Page 6.9Front I/O Panel Housing Assembly - MT chassis 6.10System Fan 6.11Heatsink - MT chassis 6.12Processor Page 6.13System Board 6.14 Battery 6.14.1Battery Holder 6.15Power Supply Connector Pin Assignments Page Page Page Power Cord Set Requirements General Requirements POST Error Messages Page Page Page Troubleshooting Without Diagnostics Solving General Problems Page Page Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Page Page Solving Audio Problems Page Solving Printer Problems Solving Keyboard and Mouse Problems Solving Network Problems Page Solving Memory Problems Solving Processor Problems Solving CD-ROMand DVD Problems Solving Drive Key Problems Solving Internet Access Problems Page Page Diagnostic Front Panel LEDs and Audible Codes Page Page Restoring the Software Contacting Customer Support Memory