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HP ep9010 Sound problems, If a disc in the tray does not automatically play:, If some pictures on a CD do not show:, If you cannot display a DVD menu:

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Fixing problems

❏The type of disc you inserted might not be supported by the internal DVD player. If so, you cannot play this type of disc.

❏For a DVD, check its region code. Most DVDs have a region code marked near the center hole. Compare its region code with the region code for a DVD that plays properly on your projector. The projector can play DVDs from only one region.

If a disc in the tray does not automatically play:

❏A disc automatically starts playing only at the time you close the tray. If a disc is already loaded in the tray, press the play/pause button to start playing.

❏If the projector is off, nothing happens if you insert a disc that is not supported by the internal DVD player.

If some pictures on a CD do not show:

❏Some pictures with very high resolution (high number of pixels) cannot be displayed. Convert them to standard JPG format with a lower resolution.

If you cannot display a DVD menu:

❏Press the DVD menu button.

❏The current DVD probably does not have a menu.

If a ! icon appears on the screen:

❏You pressed a button that is not supported by the disc or by the DVD player in the current situation. The button is ignored.

Sound problems

If no sound is coming out of the projector:

❏If you are playing an external source, be sure you have an audio cable securely connected between the source device and the projector’s audio input.

❏Be sure a headphone is not plugged into the headphone jack. A headphone connection disables the internal speakers.

❏Press menu, go to Sound, and check that Mute is turned off and Volume is correct.

❏Press menu, go to Sound > Internal speakers, and be sure the speakers are turned on.

60	User’s Guide

Contents

Page Page Contents 2 Playing DVDs and CDs 3 Showing video 4 Adjusting the projector 5 Maintaining the projector 6 Fixing problems 7 Support and warranty 8 Reference Index Page Setting up Safety precautions What’s in the box Identifying the contents of the box Identifying the contents of the box (Continued) Identifying common features Projector at a glance Identifying major components Projector buttons and lights Identifying the projector buttons and lights Back panel Identifying back panel components Remote control Identifying features of the remote control Identifying features of the remote control (Continued) Accessories Setting up the projector Planning your layout Page Page Image size relative to distance from the screen Connecting power Connecting a video source Connecting a component-videosource Connecting an S-videosource Connecting a composite-videosource Connecting a DVI source Connecting a SCART source Connecting a sound system menu Sound > Internal speakers Connecting several video sources Connecting a computer Turning the projector on and off Turning the projector on Turning the projector off Moving the projector Making basic adjustments Selecting a source Aiming the projector Adjusting the focus and zoom Changing the picture mode Adjusting the shape of the picture Adjusting a slanted picture Adjusting the volume Page Playing DVDs and CDs Using the built-inDVD player Playing a DVD Using special play options Opening the DVD menu Showing pictures Playing audio CDs Page Page Showing video Showing the video source Hiding or showing the picture Showing a computer screen Page Adjusting the projector Adjusting the picture and sound Adjusting the picture Adjusting the sound Adjusting the projector setup Using the on-screenmenu Changing settings using the on-screenmenu Input menu Input menu Picture menu Picture menu Picture menu (Continued) Sound menu Sound menu Setup menu Setup menu Help menu Page Maintaining the projector Getting the projector status Cleaning the projector lens Replacing the lamp module Replacing the battery in the remote control Page Fixing problems Troubleshooting suggestions Warning light problems If both red warning lights are blinking: If the red temperature light is on or blinking: Start-upproblems If no lights or sounds turn on: Picture problems If a “waiting” message is displayed on a blank screen: If the wrong input source is displayed: If the image is out of focus: If the image is too small or too large: If the image has slanted sides: If the image is stretched: If the projected colors seem completely wrong: If the picture is not clear (ghost images, smearing, poor quality): If a DVI source is not displayed when the DVI port is selected: If several picture settings seem completely wrong and you cannot fix them: DVD player problems If a message shows an error message: If a disc in the tray does not automatically play: If some pictures on a CD do not show: If you cannot display a DVD menu: Sound problems If no sound is coming out of the projector: Interruption problems If the projector stops responding to all controls: If the lamp shuts off during a show: If the lamp burns out or makes a popping sound: Remote control problems Testing the projector Support and warranty Support Contacting HP support Step 1: HP digital projector documentation Step 2: HP e-support Page Obtaining HP repair Limited warranty HP digital projector limited warranty statement Extent of limited warranty Limitations of warranty Limitations of liability Local law Page Reference Specifications Projector specifications Projector specifications (Continued) Video mode compatibility Safety information Laser safety Laser data LED safety Mercury safety Regulatory information Connections to peripheral devices Canada Japan Korea International Page Page Index Page Page Page Page Page Page Page Mercury Safety WARNING: