Chapter 9

problem a Solve

Wireless indicator light (continued)

Wireless button

Description

Solution

light

 

 

Wi r e l e s s

 

 

 

 

 

Blinking

The product cannot

1. Check if the wireless

 

connect to a wireless

router or access point

 

network.

is turned on.

 

No wireless signal

2. Move the product

 

available but wireless

closer to the wireless

 

radio on the product is

router or access point.

 

turned on.

 

 

 

 

Blinking

The product is

Wait for product to connect

 

searching for

to an access point.

 

available wireless

 

 

networks.

 

 

Wireless Protected

 

 

Setup (WPS) in

 

 

progress.

 

 

 

 

Fast blinking

Wireless Protected

Press any key to clear the

 

Setup (WPS)

error or wait for one minute.

 

progress error.

 

 

 

 

Printing in ink-backup mode

Solution: If you receive the ink-backup mode message and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed.

1Copper-colored contacts

2Plastic tape with pink pull tab (must be removed before installing)

3Ink nozzles under tape

Cause: When the product detected that only one print cartridge is installed, ink- backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the product and affects the quality of printouts.

58 Solve a problem