Tips and Troubleshooting

Most problems with iPod can be solved quickly by following the advice in this chapter.

Resetting iPod

Most problems with iPod can be solved by resetting it.

To reset iPod:

1 Connect iPod to a power outlet using the iPod Power Adapter.

2Toggle the Hold switch on and off (set it to Hold, then turn it off again).

3Press and hold the Select and Menu buttons for at least 6 seconds, until the Apple logo appears.

If Your iPod Won’t Turn On or Respond

Make sure the Hold switch is off.

If you’re using the iPod Remote, make sure the remote’s Hold switch is off.

If that doesn’t work, connect iPod to the iPod Power Adapter and connect the adapter to a working electrical outlet. Your iPod battery may need to be recharged.

If that doesn’t work, your iPod may need to be reset (see above).

If that doesn’t work, you may need to restore iPod software. See “iPod Software Update and Restore” on page 51.

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