•If you’re connecting iPod to a portable or notebook PC using the iPod Dock Connector to USB 2.0 Cable, connect the PC to a power outlet before connecting iPod.

•If that doesn’t work, restart your PC.

•If that doesn’t work, you may need to restore iPod software. See “iPod Software Update and Restore” on page 63.

If You See a Folder With an Exclamation Point on the iPod Display

•iPod may need to be reset (see page 56).

•If that doesn’t work, your iPod battery may need to be recharged. Connect iPod to the iPod Power Adapter and connect the adapter to a working electrical outlet. If you still see the folder, reset iPod again.

•If that doesn’t work, you may need to update or restore iPod with the latest software. Be sure you have installed the software from the iPod CD, or go to http://www.hp.com/go/music/update to get the latest software. Then follow the instructions on page 63 to update or restore the iPod software.

Tips and Troubleshooting

59