If Your iPod Isn’t Playing Music

Make sure the Hold switch is off.

If you’re using the optional iPod Remote, make sure the remote’s Hold switch is off.

Make sure the headphones connector is pushed in all the way.

Make sure the volume is adjusted properly.

If that doesn’t work, push the Play/Pause button. Your iPod may be paused.

Make sure you are using iTunes 4.7 (included on the iPod CD) or later. Songs purchased from the iTunes Music Store using earlier versions of iTunes won’t play on iPod until you upgrade iTunes and transfer the songs.

If you’re using the iPod Dock, be sure the iPod is seated firmly in the Dock and make sure all cables are connected properly.

If you are using the Dock Line Out port, make sure your external speakers or stereo are turned on and working properly.

If You Connect iPod to Your PC and Nothing Happens

Make sure you have installed the software from the iPod CD.

Make sure you meet or exceed minimum system requirements. See “What You Need to Get Started” on page 7.

Your iPod may need to be reset (see page 56).

Check the cable connections. Unplug the cable at both ends and make sure no foreign objects are in the USB or FireWire ports. Then plug the cable back in securely. Be sure the connectors on the cables are oriented correctly. They can only be inserted one way.

58Tips and Troubleshooting