Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED

is off).

Remove from

docking device (if applicable).

 

 

 

N

 

 

 

 

N

Power up

 

Reset

Power up

 

Go to

 

 

“Flowchart

on battery

 

on battery

 

 

power.*

 

2.3—No Power,

power?

 

power?

 

 

 

 

Part 2.”

Y

 

 

Y

 

 

 

N

 

 

 

 

 

 

 

 

 

 

 

 

N

 

 

 

 

Power up

 

Reset

Power up

 

Go to

 

 

“Flowchart

on AC

 

on AC

 

power?

 

 

power.*

 

 

2.4—No Power,

power?

 

 

 

 

 

 

 

 

 

 

 

 

 

Part 3.”

Y

 

 

Y

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Y

Power up in

docking Done device?

N

1.Reseat the power cables in the docking device and at the AC outlet.

2.Ensure the AC power source is active.

3.Ensure that the power strip is working.

*NOTES

1.On select models, there is a separate reset button.

2.On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

 

Y

N

 

 

Go to

 

Power up

 

Done

 

“Flowchart

in docking

 

2.8—Nonfunctioning

 

device?

 

Docking Device (if

 

 

 

applicable).”

 

 

 

 

 

 

2–12

Maintenance and Service Guide