Software Technical Support includes assistance with:

●Answering your installation questions (how to, first steps, and prerequisites).

●Setting up and configuring the software (how-to and first steps). Excludes system optimization, customization and network configuration.

●Interpreting system error messages.

●Isolating system problems to software usage problems.

●Obtaining support pack information or updates.

Software technical support does NOT include assistance with:

●Generating or diagnosing user generated programs or source codes.

●Installation of non-HP products.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

●Locate your nearest HP Support location via the website at http://www.hp.com/support.

●Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:

◦Product serial number, model name, and model number

◦Applicable error messages

◦Add-on options

◦Operating system

◦Third-party hardware or software

◦Detailed questions

●1.800.334.5144

Toll-free technical support in the United States 7 days a week, 24 hours a day.

© 2009 Hewlett-Packard Development Company, L.P.

First Edition July 2009

www.hp.com

Document Part Number: 581501-001

Contacting HP 5