7.0Difficulty

7.1Troubleshooting (continued)

PROBLEM:

UPS does not provide expected back up time.

 

 

Possible cause:

UPS’s battery is weak from recent outage or wear.

Solution:

The battery needs recharging after an extended

 

outage. The battery wears faster when put into service

 

often and when used at higher temperatures.

 

 

Possible cause:

UPS is overloaded.

Solution:

Check load using UPS’s output power bar graph (see

 

Sec. 5.2). Unplug non-critical equipment and printers.

 

 

PROBLEM:

Indicators on front panel flash in a “marquee” fashion.

 

 

Possible cause:

UPS has been shut down by computer software.

Solution:

UPS will restart when AC power returns.

 

 

PROBLEM:

All indicators are lit and UPS emits constant tone.

 

 

Possible cause:

Internal UPS fault.

Solution:

Do not attempt to use UPS. Turn off UPS and have it

 

serviced immediately.

 

 

PROBLEM:

Site wiring fault light is lit—UPS operates normally.

 

 

Possible cause:

Building wiring error such as missing ground or hot-

 

neutral reversal.

Solution:

A qualified electrician should be summoned to correct

 

the building wiring.

 

 

PROBLEM:

Replace Battery indicator is lit.

 

 

Possible cause:

Weak battery.

Solution:

Allow the battery to recharge for at least 8 hours. If

 

the problem persists after recharging, the battery

 

should be replaced.

 

 

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APC 600 user manual Troubleshooting