Table of contents

1

Protecting your computer ..................................................................................................................................

1

 

Computer security features ..................................................................................................................

1

2

Troubleshooting ................................................................................................................................................

2

 

Computer does not start .......................................................................................................................

2

 

Power ...................................................................................................................................................

3

 

Display (monitor) ..................................................................................................................................

3

 

Keyboard and mouse (with cable) ........................................................................................................

3

 

Keyboard and mouse (wireless) ...........................................................................................................

4

 

Speakers and sound ............................................................................................................................

5

 

Internet access .....................................................................................................................................

5

 

Software troubleshooting ......................................................................................................................

6

3 System recovery ...............................................................................................................................................

8

 

Choosing a system recovery method ...................................................................................................

8

 

System recovery options ......................................................................................................................

8

 

Recovery media .................................................................................................................................

10

4 Maintenance ...................................................................................................................................................

12

 

Schedules and tasks ..........................................................................................................................

12

 

Keeping the computer free of dust, dirt, and heat ..............................................................................

12

 

Cleaning the computer and monitor ...................................................................................................

12

 

Cleaning the computer vents ..............................................................................................................

13

 

Cleaning the keyboard and mouse .....................................................................................................

13

 

Cleaning the touch screen (select models only) .................................................................................

13

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