Power

Symptom

Possible solution

 

 

Computer does not

Press and hold the Power button until the computer turns off. Check Power Settings.

turn off when the

 

Power button is

 

pressed.

 

 

 

Computer shuts

● The computer might be in an exceedingly hot environment. Let it cool down.

down automatically.

● Ensure that computer air vents are not blocked and that the internal fan is running — see Keeping the

 

 

computer free of dust, dirt, and heat on page 12. (Your computer might not have an internal fan.)

 

 

Display (monitor)

Symptom

Possible solution

 

 

Screen is blank, and

Reconnect the power plug to the back of the monitor and to the wall outlet.

monitor power light is not

 

 

Press the Power button on the monitor.

lit.

 

 

Screen is blank.

Press the space bar on the keyboard or move the mouse to make the screen display visible again.

 

 

 

Press the Sleep button (select models only), or Esc on the keyboard, to resume from Sleep mode.

 

 

 

Press the Power button to turn on the computer.

 

 

 

Inspect the monitor video connector for bent pins:

 

● If any of the pins are bent, replace the monitor connector cable.

 

● If no pins are bent, reconnect the monitor connector cable to the computer.

 

 

Images on the screen are

Adjust the monitor resolution setting in Windows:

too large or too small, or

1.

Right-click an empty area of the desktop, and then click Screen resolution.

the images are fuzzy.

 

 

 

2.

Select the resolution from the drop-down menu.

 

3.

Click Apply, and then click Keep changes.

NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor.

Keyboard and mouse (with cable)

Symptom

Possible solution

 

 

Keyboard commands

Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of your computer,

and typing are not

and then restart your computer.

recognized by the

 

computer.

 

Mouse (with cable) does not work or is not detected.

Unplug and reconnect the mouse cable to your computer.

If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer.

Power 3