HP hw6500 Cingular manual Unit in , Getting to Know Your HP iPAQ Mobile

Problem	Solution (continued)
I cannot connect to	• Be sure you have added the necessary server information.
a network.	• Be sure the network you are attempting to connect to is available
	and not busy.
	• Check the signal strength.
	• Be sure your user name and password are correct.
	• Tap Start > Settings > Connections tab > Connections and
	check your connection settings. Tap OK when you are finished to
	save your changes.
	• Be sure the IP Address is correct.
	• Reset the device by using the stylus to lightly press the
	Reset button.
	• Check with your service provider for current connection problems.
	• Run the self-test diagnostics.
When I try to open	• Check to see if your wireless application is turned on and you are
the Inbox, I receive	receiving a wireless signal.
an error or the	• Check to see if your SIM card is inserted in your HP iPAQ.
application hangs.
	• Limit the number of e-mail services you create.
I cannot configure	Tap Start > Help > Calendar and tap on the subjects listed under
the Calendar.	How To for information on configuring the Calendar settings.

I get an error when I Try using a more compressed recording format in Calendar or Tasks

try to record a note	(8,000 Hz, Mono [8 KB/s] is the most compressed format available).
in Calendar or	To switch to a more compressed recording format, from the Today
in Tasks.	screen, tap Start > Settings > Personal tab > Input > Options
	tab.
I want to see the	1. From the Today screen, tap Start > Calendar.
current date.	2. Tap the Go-to-Todayicon to see today’s date.
I cannot see all my	Be sure the appointment you created is in the selected category.
appointments.
I cannot find	Pocket Word and Excel recognize and display documents in only one
the document	folder below My Documents. For example, if you created another
or workbook	folder in the Personal folder in My Documents, the documents in that
I saved.	folder will not be shown.
	To find your document or workbook, tap Start > Programs > File
	Explorer. Open the folder you created, then tap the file you’re
	looking for.
My device is always	Tap Start > Settings > Personal tab > Password to be sure the
asking me for a	password settings are configured as you wish.
password.
I cannot find files	Check My Documents, which is the default save location used to
sent to me by	receive files.
another device.
Screen freezes,	Try resetting your HP iPAQ. Refer to the information on Resetting
responds slowly, or	the Unit in Chapter 1, “Getting to Know Your HP iPAQ Mobile
no response.	Messenger.”

Troubleshooting 14–4