Unlocking Your HP iPAQ

●Enter your PIN and/or password when prompted. If you successfully enter the requested information, the device unlocks.

●After the number of attempts you selected during setup, if you still do not successfully enter your PIN and/or password correctly, you are prompted to answer the hint question you defined. If you successfully answer your hint question, the device unlocks.

NOTE After you successfully authenticate, you are prompted to reset any authentication information you didn't enter correctly. For example, if you forgot your PIN, but successfully enter your hint question/answer, you are prompted to enter a new PIN.

●If you do not answer your hint question successfully and you selected the Pause before retrying question option on theFail-Safe Settings screen, there is an increasing time delay between hint question/answer attempts until you enter the correct answer. If you have completely forgotten the answer to your hint question and do not remember it with further attempts, then you have to tap the Reset Device button.

CAUTION If you tap the Reset Device button, you lose all data on the device. Resetting the device could take a long time after the iPAQ initialization process has been completed. It is recommended that you connect your device to AC power during this period to avoid timeouts or loss of power.

If you perform a clean reset instead of tapping the Reset Device button AND you select Keep Security on the Fail-Safe Settings screen, your HP iPAQ returns to its default setting. In this case, you still need to answer your hint question to regain access to the HP iPAQ.

74 Chapter 5 Security

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