Problem | Possible Cause | Solution |
HP Display LiteSaver doesn't turn off the monitor screen.
The Activity Extension time has not elapsed.
The default Activity Extension value is set to 10 minutes. The HP Display LiteSaver will wait to detect no input or movement from the keyboard or mouse for 10 consecutive minutes after the Display Off time has passed, before the monitor enters into
| The HP Display LiteSaver may not | Confirm that the HP Display LiteSaver is compatible with |
| be compatible with the computer | the system. |
| system. Some notebook computers | 1. |
| are not compatible and the monitor | |
| power can not be controlled. | system tray. |
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| 2. Select Power Off Display from the menu. |
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| The monitor screen should turn off if the system is |
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| compatible. To turn the monitor back on, wait 5 seconds |
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| and move the mouse. |
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| NOTE: If the monitor did not turn off, then the computer |
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| graphics driver is not compatible with the HP Display |
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| LiteSaver software. |
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The monitor is off but it did | The monitor's power saving control | Check the monitor's OSD menu setting for power saving |
not seem to enter into a low- | is disabled. | enable/disable controls. The control should be set to |
power sleep mode. |
| enable to allow the monitor to enter into |
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OSD Lockout is displayed. | The monitor's OSD Lockout | Press and hold the Menu button for 10 seconds to disable |
| function is enabled. | the OSD Lockout function. |
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Power Button Lockout is | The monitor's Power Button | Press and hold the power button for 10 seconds to unlock |
displayed. | Lockout function is enabled. | the power button function. |
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ENWW | Solving Common Problems 33 |