Troubleshooting guide
| Sound |
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| No sound. | ≥Turn the volume up. | 17 |
| Low volume. | ≥Turn the muting off. | 17 |
| Distorted sound. | ≥Check connections to speakers and other equipment. | 8 to 11 |
| Cannot hear the desired audio | ≥Select the corresponding source. | 14 |
| type. | ≥Press [AUDIO] to select the audio. | 17 |
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| ≥Ensure the speaker settings for your speakers are correct. | 38 |
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| ≥When | 35 |
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| Audio and | 35 |
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| ≥Audio may not be heard when more than 2 devices are connected with HDMI cables. | — |
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| Reduce the number of connected devices. | 36 |
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| ≥To output audio to a device connected with an HDMI cable, set “HDMI Audio Output” to “On” | |
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| in the Setup menu. | — |
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| ≥Depending on the connected equipment, the sound may be distorted if this unit is connected | |
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| with an HDMI cable. | 10, 24 |
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| ≥The | |
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| – If the device has an optical audio output terminal, connect the device to this unit’s |
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| “OPTICAL 2(STB)” terminal. |
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| Humming is heard during play. | ≥An AC power supply cord or fluorescent light is near the main unit. Keep other appliances and | — |
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| cables away from the main unit. |
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| No surround sound. | ≥Press [SURROUND] to select a surround effect. | 15 |
| Cannot switch audio. | ≥There are discs for which audio cannot be changed because of how the disc was created. | — |
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| ≥When audio is output from the HDMI AV OUT terminal, you cannot switch the audio if “Dolby | 35 |
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| D/Dolby D +/Dolby TrueHD” or |
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| Dolby TrueHD” or |
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| No sound from the TV | ≥Press | 14 |
| Card |
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| The capacity of the SD card | ≥When a | 19 |
| decreased. | be written to the SD card. Erase the data by using |
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| use a new card. |
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| Music on an SD card cannot be | ≥Data that can be played from an SD card are AVCHD, MPEG2 and JPEG data. | 40 |
| played. |
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| The contents of the card | ≥The card is not compatible or the contents on the card may be damaged. | 40 |
| cannot be read. | ≥Turn off and then turn on the unit again. | — |
| iPod operations |
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| Cannot charge or operate. | ≥Check that the iPod is connected firmly. | 27 |
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| ≥The battery of the iPod is depleted. Charge the iPod, and then operate again. | 27 |
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| ≥Check that there is nothing wrong with the iPod. | — |
| Cannot display iPod videos/ | ≥Make sure that TV is connected to the VIDEO OUT terminal on this unit. | 9 |
| photos on the TV. | ≥Operate the iPod menu to make the appropriate video/photo output settings for your TV. | — |
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| (Refer to operating instructions for your iPod.) |
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| The TV input channel | ≥When the main unit is connected with an “HDAVI Control” compatible TV and VIDEO IN is | — |
| unintentionally changes to | selected for iPod video or photo playback, the TV input channel will automatically change to |
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| HDMI input. | the HDMI input channel when [START] is pressed. |
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| Radio |
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| Distorted sound or noise is | ≥Adjust the position of the FM antenna. | — |
| heard. “ST” flickers or does not | ≥Use an outdoor antenna. | 10 |
| light. |
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| A beat sound is heard. | ≥Turn the TV off or move it away from the unit. | — |
| Optional wireless system |
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| No power. | ≥Ensure the AC power supply cord of the wireless system is connected properly. | — |
| The indicator on the wireless | ≥Turn the wireless system off and then back on. | — |
| system does not turn green |
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| even though [I/D SET] is |
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| pressed and pairing completed. |
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| The wireless link indicator | ≥There is no link between the main unit and the wireless system. Turn the wireless system off | — |
| (e.g., “ [W1] ” or an indicator) is | and then back on. Alternatively, turn the wireless system off, disconnect the AC power supply |
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| flashing. | cord, and then reconnect it. |
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| The wireless link indicator | ≥Check that the main unit is turned on, and the wireless system is turned on. | — |
| (e.g., “ [W1] ” or an indicator) | ≥Ensure that the digital transmitter is fully inserted into the slot of the main unit. | 42 |
| does not light. | ≥Ensure the surround sound setting on the main unit. | — |
| The wireless link indicator | ≥There is a power supply problem. Consult the dealer. | — |
Reference | keeps flashing between red |
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and green. |
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